Hotel Housekeeping Apps: Features and How to Choose
By the HospitalityStack editors · written from hotel & resort F&B experience
What housekeeping apps do
They replace paper room boards: assigning rooms to attendants, showing real-time room status (dirty, clean, inspected), logging maintenance issues and lost-and-found, and syncing status with the PMS so the front desk knows what can be sold.
Features that matter
Two-way PMS integration for room status. Mobile app for attendants in the languages your team speaks. Inspection checklists with photos. Maintenance tickets routed to engineering. Credit/workload balancing for fair assignments. Reporting on turn times.
How to evaluate
Confirm the integration with your exact PMS version. Pilot on one floor. Ask attendants, not just managers, whether the app is faster than the paper sheet.
Where to look
Dedicated hotel operations/housekeeping vendors include hotelkit, Flexkeeping and Optii. Many PMSs, such as Mews and Cloudbeds, include basic housekeeping features; check whether that is enough before adding another tool. See PMS.